Customer Services

Luck of the Draw

Sometimes you get lucky, is the way Bob Burt looks at it. Burt, the owner of Burt’s Lumber & Building Supply in Perry, N.Y., was wrestling with a problem. He wanted to tear down one of his…

- Luck of the Draw

At House-Hasson, we want to be part of your team

Don Hasson, President House-Hasson is a more than 100-year-old, financially strong company that has become America’s largest independent regional hardware distributor. Customer service is a chief reason for our longevity and success for dealers who work with us.  Our customers benefit from our customer service staff’s extensive experience. Product inquiries are quickly directed to the right person. Your order status, invoicing or shipments are efficiently handled.

 

One phone call is all it takes: 1-800-333-0520

customer service customer service House-Hasson's customer service representatives take ownership of issues that come to them; follow-through continues until the matter is resolved and the customer is satisfied. All calls are returned as soon as possible and issues promptly addressed. 

Our customer service department is here to help you with:

  • Orders and add-ons
  • Customer and vendor direct ship purchase order approval
  • Seasonal emergency products
  • MSDS sheets
  • Electronic toolbox help line
  • Researching products and warranties