House-Hasson, headquartered in Knoxville, Tenn., is America’s largest independent regional hardware distributor, supplying and advising more than 2,500 independent hardware store and lumberyard dealers in 20 U.S. states and the Caribbean Basin.
In the years since the company’s founding in 1906 by C.S. Hasson and Sam House, House-Hasson has grown to stock 55,000 SKUs in its distribution centers in Knoxville, Tenn., and Prichard, W.Va. Knoxville serves dealers in the southern and western U.S. and the Caribbean Basin. Prichard’s warehouse serves House-Hasson’s northeastern U.S. customers. Both warehouses have been expanded several times, and now offer a combined 750,000 square feet of distribution space.
In addition to independent hardware stores, home centers and lumberyards, the company’s customers include Trustworthy Hardware and Sentry Hardware stores, as well as Priced Right Everyday!® stores. House-Hasson is licensed to offer these store programs in its service areas.
House-Hasson Hardware has grown through sales expansion and acquisition of other companies. In 1988, Paris Dunlap Hardware became the first major acquisition, followed by Sheffield Hardware in 1997, Persinger Supply in 2007, Moore Handley in 2009 and Long-Lewis Hardware in 2015.
In the company’s early days, salesmen were mainly responsible for taking orders from customers. Today, throughout House-Hasson’s service area, its experienced team of sales representatives develop personal relationships with customers and act as product and profitability advisers.
Back in 1906, wagons were used to deliver products to customers. In the 20st century, House-Hasson uses technology to improve customers’ profitability. Orders are electronically received from our customers and salesmen using the Etoolbox online catalog system, point-of-sale systems and Cipher Labs to access the 55,000 SKUs in the warehouses. Customers can also place special orders and order add-ons through House-Hasson’s customer service department.
Don Hasson, House-Hasson’s president and chief executive officer, represents the third generation of his family to run the company. He is past president of the Southern Wholesale Hardware Association, the International Hardware Distributors Association, the National Hardware Association and HGA. He currently serves on the board of directors of Distribution America, the nation’s largest independent hardware buying association.