Customer Services

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House-Hasson unleashes automation

“Our goal is the profitability of our more than 2,000 dealers,” said Don Hasson, president of House-Hasson Hardware. “These technological advancements make our service to them faster, enables them to better serve their customers,

Hardware Stores For Sale = Business Opportunities

These customers who are wanting to sell their businesses have established businesses and a good customer base. From time to time, we have dealers wanting to retire and sell their business. At present we

Customer Services

House-Hasson wants to be part of your team to help you win

donshake-200x160House-Hasson is a more than 110-year-old, financially strong company that has become America’s largest regional hardware distributor. Customer service is a chief reason for our longevity and success for dealers who work with us.  Our customers benefit from our customer service staff’s extensive experience. Product inquiries are quickly directed to the right person. Your order status, invoicing or shipments are efficiently handled.

 

One phone call is all it takes: 1-800-333-0520

chris_morganHouse-Hasson’s customer service representatives take ownership of issues that come to them; follow-through continues until the matter is resolved and the customer is satisfied. All calls are returned as soon as possible and issues promptly addressed. 

Our customer service department is here to help you with:

  • Orders and add-ons
  • Customer and vendor direct ship purchase order approval
  • Seasonal emergency products
  • MSDS sheetsCustomer services
  • Electronic toolbox help line
  • Researching products and warranties

“Our relationships with our customers help them build their stores’ profitability.”